All Returns & Refunds
Requires only Two easy steps
Send us a e-mail, advising that you want to return the item that you
2) Be sure to include
the name that it was purchased under, and the date of the purchase.
3) We will
respond with in 24 business hours, with shipping instructions, (To include
how to package and insurance of that item).
Once we have received
the same item that was shipped to you, in the same condition as
it was shipped, the refund will be made in less than 24
business hours, via the same manor as the payment was made.
is that simple, your refund will be made.
cases (depending on the method of return shipping), the overall process
is normally 1 to 4 days, from your initial e-mail to the actual refund being made.
Because we are an Honest & Reliable Jeweler, we expect likewise
consideration from each and every client. Prior to shipping any Diamond and or
Gemstone item, we have accurately measured and weighed the stones, as well as to
include an accurate Gemstone Report with a "Plot" of that gemstone natural
inclusions, that was attached to our sales records. Upon receiving your
returned item, we will verify that returned item against our existing
records (for your transaction), that the item being returned is the same
item that was shipped originally to you. Once that verification has been made,
we immediately make the refund to your credit card.
To understand, why
you will prefer to shop at Tofel Jewelers, click below 'Why Shop with Us".
[Why Shop with Us?]
To make a return,
click the link below.
us to "Return an Item"]
"Your Master Jeweler"
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